• We commit to bringing the best quality products at our competitive prices.  We want you to feel confident and satisfied when you buy from us
• After receiving the faulty or damaged products, please let us know via email at info@proin.uk within 24 hours of receiving your delivery. Please provide the pictures attached, which would speed up the process of refunding or exchanging the products
• Somehow If you change your mind about the products received from us please let us know via email at info@proin.uk within 24 hours of receiving your delivery. We can replace or return the product depending on stock and availability
• Buyer has to pay for any products (except damaged or faulty) which need to be returned
• Any returned item must be unopened and in its original condition, together with your invoice